The Application of Role-Based Framework in Preventing Internal Identity Theft Related Crimes: A Qualitative Case Study of UK Retail Companies

Abstract This paper aims to examine the challenges of preventing internal identity theft related crimes (IIDTRC) in UK retail sector. Using an in-depth multiple case studies a selected number cross-functional management teams companies, roles were analysed. We used semi-structured interview as qualitative data collection technique and Nvivo aided thematic analysis interpretivism underpinned by Role-Based Framework (RBF) for analysis. Our findings revealed that vagueness lack clarity sharing security responsibilities are major IIDTRC companies. suggest application RBF which provides conceptual team address IIDTRC. enables shared where both information prevention work unison is required prevent maximise security. Contributions policymakers offered this paper.